This policy explains how VPNLK collects, uses, stores, and deletes relevant data while providing its website, user panel, and cross-border network acceleration subscription service. Data processing is limited to information necessary to maintain accounts, deliver subscriptions, complete orders, protect service security, and improve the page experience. By continuing to use the service, you confirm that you have read and understood the data practices described in this policy.
Scope and processing principles
This policy applies to the VPNLK website, user panel, and features related to subscription delivery. When a page redirects to a payment provider or another independent service, that party processes data under its own policy. VPNLK does not control its independent data processing activities.
Data processing follows the principles of defined purposes, appropriate scope, and restricted access. Only people and systems that need the relevant data to fulfill subscriptions, process orders, troubleshoot problems, protect account security, or meet applicable requirements may access it within the appropriate permissions.
Data collected and how it is used
No email address is required for registration; a username and password are sufficient. The system stores the username and securely processed password credentials to identify the account and verify logins. It does not store readable password text. When a user submits a ticket, the system also stores the ticket content and related replies to address service issues.
Order data includes the selected subscription, payment due and payment completed status, payment channel, transaction status, and necessary order identifiers. This data is used to confirm payments, activate services, process refunds, and resolve disputes. The account also records plan status and traffic usage to perform traffic resets, deduct traffic bundles, and determine subscription validity.
The website may collect page visits, referral pages, browser type, device category, error information, and minimized network information to analyze page performance, identify unusual access, and fix compatibility issues. Analytics is not used to build a profile of the international websites a user visits.
No-Logs position and connection data
VPNLK does not record which websites users visit. It does not retain browsing content, search queries, communication text, or application transmission content, nor does it build behavioral profiles from such content. The subscription service does not store specific access targets in long-term association with an account.
To perform authentication, measure traffic, prevent abuse, and diagnose faults, the system may generate necessary temporary technical information during processing. This information is used only for the current purpose and is deleted or de-identified after that purpose is complete, disputes are resolved, or the security need has ended. VPNLK does not retain connection logs that can be used to reconstruct an individual’s access history over the long term.
Cookies, local storage, and payment processing
The website and user panel use cookies or browser local storage to save login sessions, language preferences, interface state, and necessary security markers. These data maintain login status, restore user choices, and prevent duplicate actions. After browser data is cleared, related preferences may reset and the account may require another login.
Alipay, WeChat, and USDT payments are processed by the relevant third-party payment services. During payment, necessary order information is sent to the selected channel. Payment account credentials and verification information required by the payment provider are handled directly by that provider. VPNLK receives the transaction result and status needed to complete the order, but not the complete account credentials held by the payment provider.
Data retention and deletion
Account data is retained while the account remains active. Order records are retained for the periods necessary to fulfill transactions, process refunds, resolve disputes, and meet essential financial or compliance requirements. Analytics, error records, and ticket data are retained only while their business, security, or support purpose remains. Once no longer needed, they are deleted, aggregated, or de-identified.
Users may request access to, correction of, or deletion of account-related data through the ticket center in the user panel. After the request is verified, it enters the processing workflow. De-identified data, data required to handle unresolved orders or disputes, and records that must be retained by law may not be deleted at the same time. Once the relevant restriction ends, they will be handled under this policy.
Policy updates and user choices
VPNLK may update this policy when service features, data processing methods, or applicable requirements change. The updated version will be published on this page, and the last-updated date at the top of the page will be revised. If a change materially affects data purposes or user rights, the website or user panel will clearly highlight the relevant information.
Users can manage cookies and local storage through their browser settings, or stop using the service and submit an account deletion request. Disabling necessary storage may prevent login status, language preferences, or user panel features from being maintained properly. For questions about this policy or personal data processing, submit the specific matter through a user panel ticket.